Shipping and Returns

How long does my order take to ship?

Most orders are shipped within 24-48 hour of receiving confirmation of your order. Processing time may take a little longer in peak periods and large orders, however we will advise you of any delays in processing your order. Bulk & wholesale orders can take between 7-14 days, depending on the size of your order.

Shipping options & rates?

We offer a regular shipping flat rate of $9.95 per order within Australia, with parcels sent via Australia Post, Aramex or Couriers Please.

Express shipping is available on request, please email us for a quote.

Do you offer FREE local delivery?

Yes, we do offer free delivery to customers with the following post-codes: 4178, 4179, 4173, 4174.

We deliver contact-less to your door or safe place within the delivery area. Please let us know if you have any special instructions for delivery in the notes section of the checkout page or feel free to email us.

*Please note: The free delivery option will not show up on the checkout page until you have entered in your address including your postcode. Once you have done this, you will be able to choose the free delivery option if your postcode qualifies.

Do you offer local pick up? 

No, I am sorry. We are currently an online business only and not open to the public, we are unable to offer local pick up at this time.

Do you offer international shipping? 

We do not offer international shipping via our website. If you are overseas and interested in purchasing any of our products, please contact us with the items you wish to purchase, and we will email you a shipping quote based on your country.

What is your return policy? 

We do not offer refunds or exchanges on change of mind purchases.

We are happy to offer a refund or replacement for faulty or incorrect items. Please contact us if you have any questions or concerns.